When redeeming the license code, you may
receive an error message and the 16-digit code may not redeem.
Check again whether you have entered the 16-digit code correctly and, for example, have not confused "O" (letter) and "0" (number). When in doubt, try both variants.
Also check if you have already received our activation email in your email inbox. Also check your spam folder.
If you need further help, please contact support-au@somn.io, including the 16-digit code for verification - thank you!